We have some updates regarding the COVID-19 virus. As many of you know a lot of people are working from home. We have some tips for you to get through this difficult time:

Do you not have a full capacity on your callcenter?
Remember that you can turn on ‘pause forward'. Your customers will receive a reminder but don’t have the option to get forwarded to a callcenter.

Do receive a lot of calls regarding pay link emails?
Then we also offer to send all emails spread through the day. Instead of sending all emails at the beginning of the day

We are still here to help and assist you from Monday till Friday. If you want to do some changes to scripts, you can inform us by creating a support ticket.

Besides changes you can also report the following:

• Issues

• New features

• Ask Questions